Natural Link Building

If you want your website to be successful, you need a plan to make content changes, keep security tight, and update the software. Do you have the time, or even the know-how, to make sure your website is successful?

Most business owners don’t, which is why we offer the Ongoing Success Plan to give you peace of mind every month, covering all of the tasks your website needs so you can focus on managing your business

Why does my website need a care plan?

A successful website website needs continual support and the technical know-how to get it done.

You’ll need to set up and monitor a web hosting server, make sure the software stays up-to-date, keep track of various 3rd party software updates, licenses & bills, and set up security protections agains attacks, hacks, and malware to ensure your data is safe.

Does all of this technical work make your mind melt or your nerves twitch?

You’re not alone! Most of our customers are just like you— they don’t have the time or skills for this technical work either. You are an expert in your field and your time is better spent focusing on those tasks you are best at, not trying to become a part-time website developer.

The Ongoing Success Plan is the solution you are looking for.

For less than a cup of coffee a day, your website worries will disappear.

Business who take advantage of our Ongoing Success Plan, get peace of mind  every month knowing we will be working to update your website, monitor its uptime and security, tweak performance issues, and respond to requests to edit, improve or fix unforeseen and timely issues.

Peace of Mind that your website will run the latest version without conflicts.

Experienced Website Professional Team for an affordable price. A web agency on your team to support you and your needs for less than a cup of coffee a day.

Timely Support you can email with a quick turnaround of 1-2 business days.

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“Alisha built our nonprofit a beautiful website! She was attentive and got every detail just right. She has been great to work with for website maintenance as well, she is very timely in her response and addressing changes that need to be made to the website. 5 STAR service!

—Heather Duhon
Foster the Love Louisiana

Ongoing Success Plan Pricing

No long term contract. Cancel anytime.

F.A.Q.s

Does the monthly time rollover?

No, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover. Our clients have found that the allotted time is more than enough to accomplish their needs.

What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our website care plans is preventative care, so we hope to prevent anything from happening. We cannot promise your website will not be hacked but we will do everything in our power to prevent it.

However, if something does happen, we will assist in the restoration and cleanup of the website with one of our backups. Customers on the Basic plan will have malware removal and backup restoration included, but any additional hack fixes may include an additional fee. Customers on the Premium plan have the Hack Fix Guarantee.

What tasks are included in the dedicated support time?

Glad you asked! Content update requests and small design improvements are the most common requests. But anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website, such as installing a new plugin or full design, will likely result in an hourly rate as those commonly go over the monthly dedicated time.

Work such as graphic design changes, SEO strategy or consulting, writing copy, or purchasing new plugins or licenses are out of scope and will require a formal quote or hourly charge.

What if I need more hours?

If you have a task that requires more than your dedicated monthly time, we will evaluate requests that exceed your time on a case by case basis, and with your approval, either:

  • Bill for the time exceeded at our current hourly rate.
  • Submit a quote for the requested work for.

Can I really cancel anytime?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to [email protected], and we will immediately stop the next payment.

What happens to my website if I cancel?

If you need to cancel your plan, we will transfer the hosting to you. This may incur a transfer fee, as stated in your contract.

In addition, we will also provide a copy of The Website Owner’s Manual, full of all the information you need to continue the maintenance and care for your website, including all login information and a place for you to assign responsibilities.

My website was not built by EightySeven Web. Can I still be on a website care plan?

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated web professional.

We first like to do a Website Audit to become familiar with the website, how it was built, and any potential issues that can arise. With the evaluation, we will perform all the website software updates and make a full backup. After this, we will transfer the website to our hosting service.

Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Audit is a fixed fee.